privacy policy

We strive to offer you the many advantages of internet technology and to provide you with an interactive and personalised experience. We may use Personally Identifiable Information (your name, email address, street address, telephone number) subject to the terms of this Privacy Policy. We will never rent, trade or sell your email address to anyone for any reason whatsoever.

We know that your privacy and personal information is important to you, so that means your privacy is important to us as well. That's why we have created this policy for your protection and security. Please read it carefully.

your email address

Registration is not required to enter our site. We do not know your email address unless you give it to us. We only record your email address if you send us a message, either directly or by registering it on our site. We use it internally within our organisation, and do not sell or rent it to other parties.

When you register with us as a customer, we ask for your email address and information about you. The Personally Identifiable Information you supply is never publicly displayed on our website.

From time to time we email our customers with news, information and offers relating to our own products and services or those of selected partners. These mailings are always conducted by ourselves and never directly by a third party to ensure the security of your information.

how we use this information

The information we collect is:

  • used to improve the content of our website
  • used to notify visitors about updates to our website
  • never shared with other organizations for commercial purposes

We have an order form. We require information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and possibly financial information (such as credit card number, expiration date). If we have trouble processing an order, we use the information to contact the user.

This information is used:

  • for shipping and billing purposes
  • to fill customers orders

When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure PayPal server.

We publish a newsletter, and we never sell or share our subscribers' email addresses.

We operate online surveys, and we never sell or share our subscribers' email addresses.

cookies and session tracking

Whenever you visit a website anywhere, your browser sends information identifying basic information about the nature of your operating system and the browser you are using. We use cookies and session variables to track the popularity of each page on our site and to understand the overall direction of traffic. We do not analyse or record your individual choices. By understanding the general viewing trends of our visitors, we can design our web pages to make your viewing experience simpler and more user-friendly. Learning how you found us helps us understand what you were looking for on the internet and assists us in tailoring our site for your best viewing experience.

If you visit this website using one of our affiliates links, we use a cookie to keep track of your visit, so we can correctly pay the affiliate a commission if you make a purchase.

notification of changes

If we decide to change our privacy policy, we will post those changes to this privacy statement.

corrections

If you would like any personal information about you changed or deleted, just send an email to info@creativestate.com.au and we will make the necessary changes as soon as possible. If you feel that this site is not following its stated information policy, please contact us at the address below.

Creative State
PO Box 958 Lane Cove NSW 2066, Sydney Australia
Email: info@creativestate.com.au

links to other sites

Where this site contains links to other sites, we do not accept responsibility for the privacy practices or the content of such other sites.

We encourage other suitable websites to include a link back to this site provided you do not use any trademarks or copyright information without permission and that you do not link to this site from a site or in a manner which disparages Creative State or it's contributors, employees, agents or suppliers.

If you would like to arrange a link, please contact Creative State at info@creativestate.com.au

security

While we make every effort to keep your information private and away from hackers, it is not possible for us to guarantee your privacy. Please weigh up the risk that your details will be misused by hackers with the benefit of receiving the great information that this site has to offer.

liability disclaimer

We will use all reasonable endeavours to protect and keep your personal information confidential. If any of your personal information is accessed by a third party, whether through our negligence or otherwise, to the extent permitted by law, we disclaim any and all liability to any person or organisation for loss, damage or costs.

governing law

This policy and the use of this website is governed by and construed in accordance with the laws of the State of New South Wales, Australia.

If a dispute arises under this policy, which cannot be resolved by negotiation in a reasonable time, the dispute will be submitted for arbitration in accordance with the rules of the Institute of Arbitrators, Australia in the following location: Sydney, Australia. Each party shall be responsible for its own costs and fees other than legal fees associated with mediation.

This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

All rights not expressly granted herein are reserved.